License not valid, will not register the voice...

I have just purchased Walter and installed it successfully. When I try to register it, the system tells me that my info is invalid whether I type the key or copy and paste it.
Can you verify or can you issue a new key with the business field empty (this is the only difference with the other voices I have purchased).
Thanking you in advance,
Andre
Just figured out what I did
got a license for Walter but downloaded William... oh well... 
Can you verify or can you issue a new key with the business field empty (this is the only difference with the other voices I have purchased).
Thanking you in advance,
Andre
Just figured out what I did

