Page 1 of 1

SWIFT

PostPosted: Mon Jun 17, 2013 12:21 pm
by oper
where could i download Swift (cepstral web)?


we downloaded a version and when 2 or more lines are logged in the first line dont recognize tone.
maybe is swift version?
(4 Port License)


Thank in advanced

Re: SWIFT

PostPosted: Tue Jun 18, 2013 9:54 am
by ChrisM
Hi,

Swift is name of our command line tool used in our server telephony products. Swift comes automatically bundled with our telephony voice installers. You can find the download locations for those here:

http://www.cepstral.com/telephony/download

Please note that those links are for version 6 voices. If you have an older version of our software please contact us by opening a ticket:

https://www.cepstral.com/ticketing/

Let me know if you have any further questions.

Re: SWIFT

PostPosted: Tue Jun 18, 2013 10:01 am
by oper
for some reason: (SAMPLE Writed down by hand)
|-------------------------------------------------|
| Port | Status | Started | Avail. | checkin |
| | | sec ago | in secs | sec ago |
|------|------------|---------|---------|---------|
| 0 | UNUSED | 0 | 0 | 0 |
| 1 | UNUSED | 0 | 0 | 0 |
| 2 | UNUSED | 0 | 0 | 0 |
|-------------------------------------------------|

it was Displaying like this
|-------------------------------------------------|
| Port | Status | Started | Avail. | checkin |
| | | sec ago | in secs | sec ago |
|------|------------|---------|---------|---------|
| 0 | UNUSED | 0 | 0 | 0 |
| 1 | RELEASED | 0 | 999 | 0 |
| 2 | RELEASED | 0 | 999 | 0 |
|-------------------------------------------------|

Avail in 999sec?
we have to restart asterisk any idea why?
we have 3 License only to test de Engine, everthing but that is working ok.

Re: SWIFT

PostPosted: Tue Jun 18, 2013 11:03 am
by ChrisM
Hi Oper,

I would suggest opening a support ticket here:

https://www.cepstral.com/ticketing/

We generally do not do specific troubleshooting on the forums as it is very likely system dependent and not applicable to a wider audience. Opening a support ticket will also better allow us to track the progress of your ticket.

Thanks for your understanding.