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Robin install problem

PostPosted: Thu Jan 10, 2008 6:19 pm
by rickblackmon
I downloaded the Robin upgrade to 4.2. When I try to install it, I get an error saying "A network error occurred while trying to read from the file". I tried it 4 time and it failed the same every time. My installed version of Robin is licensed and I was trying to upgrade. Your webpage says the file should be 23,152mb. What I downloaded does not match, as it is 23,675mb. I successfully downloaded the David file and it worked fine.

Also, I cannot log in to send a support request. It keeps telling me my email address doesn't match. I have used all 3 of my email addresses and still can't get in. How do I let them know what my address is. I have a licensed copy of Robin.